SMS Terms & Conditions

01Messaging purpose

Customers may initiate a text conversation to ask about available products, existing orders, shipping, returns, or general customer-service questions. We may reply to address the inquiry and provide related transaction information. We do not enroll customers in promotional messaging merely because they text us.

02How a conversation starts

Our phone greeting invites callers who prefer texting to send a text to the same business number. Customers may also independently text the number published on our website. This describes a customer-initiated support conversation; it is not an enrollment mechanism for promotional text campaigns. If we later add opt-in SMS subscriptions or checkout-triggered messages, we will update these terms and the corresponding consent process before launching them.

03Frequency and charges

Message frequency varies based on your inquiry and the number of responses needed. Message and data rates may apply depending on your wireless plan.

04Opting out and getting help

Reply STOP to opt out of applicable SMS messages. Reply HELP for assistance, or email sales@bt-cards.com. We will honor opt-out requests as applicable. You may also contact us by phone or email instead of texting.

05Privacy

We use telephone numbers and message content to respond to inquiries and provide support. We do not sell or share SMS consent information with third parties or affiliates for their marketing or promotional purposes. Our messaging provider may process information solely to deliver and manage the service. For more information, see our Privacy Policy at: bt-cards.com/privacy-policy.

06Availability

Text messaging may not be available at all times. Delivery can be affected by carrier networks, service availability, and technical issues. For urgent matters, use another available contact method.

07Contact